Telemedicine Consultation Session
Screen Verified Tue Apr 28 2026 00:00:00 GMT+0000 (Coordinated Universal Time) For: PatientDoctorPharmacistTelemedicineAdmin Source: phase-4-uat-documents/3. Telemed/4. Telemed - เอกสารการอบรมการใช้งาน และการดูแลระบบ.pdf, phase-4-uat-documents/3. Telemed/เอกสารแนบงวดที่ 4 - Telemed /เอกสารแนบ 5 เอกสารขั้นตอนการใช้งานระบบแพทย์ทางไกล (Telemedicine).pdf Updated Tue Apr 28 2026 00:00:00 GMT+0000 (Coordinated Universal Time)
Telemedicine Consultation Session
Purpose
Patient-facing call session in the Telemedicine app, initiated by doctor or pharmacist from the MEDHIS clinical workflow.
Preconditions
| Precondition | Description |
|---|---|
| Appointment exists | Patient must have a Telemedicine appointment. |
| Patient logged in | If patient is not logged into the app, doctor cannot call. |
| Appointment confirmed | Normal visit flow confirms appointment before call time. |
| Doctor action | Doctor starts call from Doctor Worklist Screen. |
Session Controls
| Control / Element | Description |
|---|---|
| Incoming call | Patient can accept or decline. |
| Doctor name | Shows doctor identity during session. |
| Progress time | Shows consultation duration/progress time. |
| Chat | Text communication during session. |
| Microphone toggle | Patient audio on/off. |
| Video toggle | Patient video on/off. |
| Hang up | End call. |
| Rating | After call ends, patient rates doctor with star rating. |
Clinical Completion
After the call, doctor records treatment in EMR Form Screen, orders medication if needed, writes medical certificate if needed, and presses Medical Discharge.