Phase 4 UAT to Go Live Workflow

Overview

Generic evidence workflow used by Phase 4 delivery documents to move a system from testing and training into go-live readiness.

Steps

1. Define delivery scope by system: MEDHIS, Odoo ERP, or Telemedicine.
2. Install or prepare target environment such as Staging/UAT or Production.
3. Perform internal smoke/pre-UAT tests.
4. Train user groups and administrators.
5. Conduct UAT with real users or key users.
6. Record UAT result as ผ่าน / สำเร็จ or capture issue.
7. Run simulation if required, such as Queue floor simulation or Telemedicine room simulation.
8. Verify data migration or sync readiness.
9. Verify infrastructure, network, server, device, and support-channel readiness.
10. Verify security, user rights, backup, and recovery plan.
11. Hold go-live readiness meeting with responsible parties.
12. Confirm go-live date/time.
13. Execute go-live.
14. Provide post-go-live support and issue tracking.
15. Include signed annexes or delivery confirmations in package.

Readiness Checklist

Item	Required Evidence
UAT	Test result with user/key-user confirmation
Training	Training schedule and attendance evidence
Infrastructure	Server/network/device readiness
Data	Migration or sync verification
Manual	User/admin/IT manuals delivered
Support	Helpdesk or support channel prepared
Security	User rights and access control reviewed
Backup	Backup and recovery plan checked

Related Concept

• Phase 4 UAT and Go Live Evidence